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Coupa Supplier Experience

We have introduced Coupa for our key suppliers. Coupa will enhance your supplier experience through improved collaboration, communication and efficiency.

Benefits of Coupa include:
  • Improved communications between Jazz and suppliers
  • Suppliers can maintain their information via the Coupa Supplier Portal (CSP)
  • Ability to receive and manage purchase orders (POs) directly in the CSP
  • Improved and streamlined purchasing interactions and process experience
  • Real-time invoice and payment status updates
  • No need for further paperwork as transactions are managed online through a secure platform
  • Free for all suppliers to use the CSP

Joining the Jazz Coupa Supplier Portal

We have invited key suppliers to join the Jazz CSP. These suppliers will have received an email from the CSP (do_not_reply@supplier.coupahost.com) with a registration link and instructions.

Joining the CSP is free for all suppliers.

Please reach out to your Procurement contact at Jazz if you encounter any difficulties.

Transacting with Jazz – Purchase Orders (POs)

Once onboarded to Coupa, suppliers can select how they wish to receive POs from Jazz:

  • Coupa Supplier Portal (CSP): This will be the preferred method of transacting with Jazz. Suppliers will sign up to the portal through which they can receive and action all POs.
  • Email: Coupa will automatically email POs to the email address you enter. This method is also referred to as Supplier Actionable Notification (SAN).
  • Commerce Extensible Markup Language (cXML): Coupa will send the PO via cXML connection directly into the supplier ordering system. Only a subset of suppliers will be selected for this option by the Jazz Supplier Enablement team.

Transacting with Jazz — Invoices

Suppliers can invoice Jazz via the methods below:

  • Coupa Supplier Portal: POs can be converted into invoices within the Coupa Supplier Portal and all transactions can be viewed in one place.
  • Supplier Actionable Notifications (SAN): Suppliers can directly convert POs received via email into an Invoice.
  • cXML: Suppliers can send invoices directly into Coupa via their ordering system. This works effectively for suppliers with a high volume of POs who automate their invoicing. Supplier teams will be required to have the technical capability to support cXML invoices. Jazz has made an initial selection of suppliers we plan to transact with via cXML. If you have not been contacted but would like to be considered, please reach out to supplierenablement@jazzpharma.com

Contact Information

If there are any questions, please email us at supplierenablement@jazzpharma.com.